Privacy Policy

Eunoia Technologies ("we," "our," or "us"), operating from Riyadh, Saudi Arabia, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wellness platform and services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our platform. This includes information you provide directly to us when registering an account, such as your name, email address, organization details, employee information, and any other information you choose to provide. We also automatically collect certain information about your device and usage patterns when you access our services, including IP addresses, browser type, operating system, device identifiers, pages visited, time spent on pages, links clicked, and the referring website. Additionally, we collect data about your wellness activities, challenge completions, progress tracking, and engagement metrics to provide you with personalized experiences and insights.

2. How We Use Your Information

We use the information we collect for various purposes essential to providing and improving our services. These purposes include operating and maintaining our platform, creating and managing your account, delivering personalized wellness challenges and content, tracking your progress and achievements, facilitating communication between you and your organization, analyzing usage patterns to improve our services, sending administrative information and updates, responding to your inquiries and providing customer support, ensuring the security and integrity of our platform, complying with legal obligations, and developing new features and services. We may also use aggregated, anonymized data for research and analytics purposes.

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in certain circumstances. We share relevant wellness data and progress metrics with your organization (the employer or entity that enrolled you) as part of our B2B services. We may also share information with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, provided these parties agree to keep this information confidential. Additionally, we may disclose your information if required to do so by law, in response to valid requests by public authorities, to protect our rights and safety or the rights and safety of others, or in connection with a business transfer such as a merger, acquisition, or sale of assets. In such cases, we will require the acquiring party to continue protecting your information in accordance with this Privacy Policy.

4. Data Security and Retention

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls and authentication procedures, secure data storage solutions, and employee training on data protection. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to request correction of inaccurate or incomplete information, the right to request deletion of your personal information (subject to certain exceptions), the right to restrict or object to certain processing of your data, the right to data portability (receiving your data in a structured, commonly used format), and the right to withdraw consent where we rely on consent as the legal basis for processing. To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to verify your identity before processing certain requests.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to enhance your experience on our platform. Cookies are small data files stored on your device that help us recognize you, remember your preferences, understand how you use our services, and improve our platform's functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them). You can control cookies through your browser settings and choose to refuse or delete cookies. However, please note that disabling cookies may affect the functionality of our platform and limit your ability to use certain features.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries that may not have the same data protection laws as your jurisdiction. When we transfer your personal information internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection. By using our services, you consent to the transfer of your information to our facilities and to the third parties with whom we share it as described in this Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: info@eunoia-tech.org. Location: Riyadh, Saudi Arabia. We take all privacy concerns seriously and will make every effort to resolve your inquiry promptly and thoroughly.